Contact and Location
Hours
Monday-Friday: 9am-6pm
Saturday: 11am-3pm
Sunday: Closed
Phone
General Inquiry: 925-417-0762
Sales: 888-975-1118 ext 1
Support: 888-975-1118 ext 2
After Hours Support: 888-975-1118 ext 3
Location
5990 Stoneridge Dr. Suite 101
Pleasanton, CA 94588
*Behind Chase Bank
Phone: Credit Card Processing Issues
If you have credit card processing issues, please check if your Internet is working and all networking is proper. Afterwards, contact the merchant card companies listed below before calling us.
Velocity/NAB: 866-485-8999×1300
EPX: 877-804-4072
Open Edge: 800 774 6462
First Data: 800-416-7716
WorldPay: 800-859-5965
Heartland: 866-976-7101
Vantiv: 1-800-471-9511
Merchant First: 855-220-2840×1024
Your needs are important to us everyday of the week, and we do try our best to accommodate in a timely manner outside of normal operating hours.
Once we receive an inquiry, know that we are working behind the scenes to address your concerns.
A scheduled appointment is always best, but please allow 1-3 hours for a return call regarding Install, Set up, or Remote Training.
Thank you for being the best part of AST, we appreciate your patience and your business!